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AS ISO IEC 20000.1-2013 [ Superseded ]

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AS ISO IEC 20000.1-2013 [ Superseded ] Information technology - Service management - Service management system requirements

standard by Standards Australia, 01/01/2013

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Adopts ISO/IEC 20000-1:2010 to provide standardization in the field of service management, and in particular, the requirements of a service management system (SMS).

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Edition: 1st Published: 01/01/2013 ISBN(s): 978174342612 Number of Pages: 26 File Size: 1 file , 1.1 MB Product Code(s): 10103332, 10103351, 10103322