Provides a common basis for organizations to deliver services and enhance current business practice in the delivery and use of IT equipment and services. The publication is a re-formatted, re-printed and slightly updated version of PD 0005:2003.
Also available as part of KIT 32.
Product Details
Published: 01/01/2004 ISBN(s): 0580427641 Product Code(s): 30103790 Note: This product is unavailable in United Kingdom