Full Description

This slide presentation outlines information on the power outage of August 14, 2003 that effected a large portion of the Northeastern United States and Canada. The slides present information on how a joint City-Cleveland Water Department (CWD) Call Center was established to handle the large volume of calls created by the water crisis.

Product Details

Edition: Vol. - No. Published: 04/07/2004 Number of Pages: 29File Size: 1 file , 2.2 MB