Full Description

This slide presentation offers information on topics that include: rethinking the customer; using customers to your advantage; common taste and odors from customer's plumbing; using the natural processes; taste and odor wheel for drinking water; surveying customers on tap water flavor; US Environmental Protection Agency SMCLs - Aesthetics; responding to a complaint; complimentary lab tests for customer plumbing cases; checklist for customer plumbing; and, customer complaint cases. Includes 4 references.

Product Details

Edition: Vol. - No. Published: 11/02/2003 Number of Pages: 21File Size: 1 file , 1.2 MB