This paper discusses the necessary steps a utility should take in selecting an education program that will fit its budget, not overwhelm its staff and actually work to educate the audience. The steps include: needs assessment; advisory committee; establish the mission; set the budget; determine staffing needs; and, establish the specific quantifiable goals that the utility is trying to reach. Three case studies are given.
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Edition: Vol. - No. Published: 01/01/2002 Number of Pages: 4File Size: 1 file , 130 KB