Full Description

The City of Los Angeles, California, embarked on a cooperative labor-managementeffort to reduce the cost of its wastewater program in 1996. The program began with the formation of a Wastewater Labor-Management Committee (WLMC) and a strategic planning effort in which each division of the Bureau of Sanitation formed Strategic Planning Teams. The cost reduction effort also included a major commitment to benchmarking which included participation in the Multi-Agency Benchmarking Study. Through these various efforts, by Fiscal Year 2000staffing had been reduced by more than 30% and the Mayor's goal to reduce program costsby 15% had been exceeded. Despite the program's success, this internally run program still received criticism for high rates and excessive staffing. In 1999, the City awarded a Best Practices contract to Black

Product Details

Edition: Vol. - No. Published: 01/01/2001 Number of Pages: 5File Size: 1 file , 120 KB