AWWA 51601 Complying With the D/DBPR, ESWTR, and Backwash Recycle Rule at 12 Water Treatment Plants in the Southeast Conference Proceeding by American Water Works Association, 12/01/2000 Dowbiggin, William B.
AWWA 51602 Using Billing and Customer Service Benchmarking to Change the Way a Utility Does Business Conference Proceeding by American Water Works Association, 12/01/2000 Delphos, Paul J.;Gordon, John
AWWA 51600 Design and Cost Issues on Treating Spent-Filter Backwash Water and Other Waste Streams and Filter-to-Waste Conference Proceeding by American Water Works Association, 12/01/2000 Burris, Bruce E.;Martenson, Dennis R.;Nilson, James A.
AWWA 51597 Facilitating Community Participation in Source Water Assessment and Protection Conference Proceeding by American Water Works Association, 12/01/2000 Herpel, Rachael;Susan Seacrest
AWWA 51594 Turbidity Monitoring and Compliance for the Interim Enhanced Surface Water Treatment Rule Conference Proceeding by American Water Works Association, 12/01/2000 Logsdon, Gary;Hess, Alan;Moorman, Patrick;Chipps, Michael
AWWA 51603 Critical Success Factors in Achieving Customer Satisfaction Conference Proceeding by American Water Works Association, 12/01/2000 Olstein, Myron;Minnis, Kristen
AWWA 51605 Media Relations: A View From Different Sides of the Fence Conference Proceeding by American Water Works Association, 12/01/2000 Hardy, Charles C.
AWWA 51544 The Team Approach: Successes and Challenges in Public Involvement Conference Proceeding by American Water Works Association, 12/01/2000 Cassara, Carol;Klase, Michelle
AWWA 51610 Border Community Raises Regional Awareness Conference Proceeding by American Water Works Association, 12/01/2000 Archuleta, Edmund G.;Katz, Sara;Tennyson, Patricia
AWWA 51608 Web-Based Community Education and Relations Conference Proceeding by American Water Works Association, 12/01/2000 Maldonado, Liliana;Rivera, Lilly
AWWA 51606 Building Customer Confidence in a "New" Water Supply and an "Old" Water Company Conference Proceeding by American Water Works Association, 12/01/2000 Basefsky, Mitchell;Pearthree, Marie;Modeer, David V.
AWWA 51613 The Impact of Residuals on the Selection of an Arsenic Treatment Process Conference Proceeding by American Water Works Association, 12/01/2000 Chwirka, Joseph D.;Narasimhan, Ramesh;Scheuer, Nelline;Rousseau, Glenda