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AWWA CSC59680 The Greater Cincinnati Water Works: A Customer Service Approach to AMR Conference Proceeding by American Water Works Association, 04/07/2004 VonderMeulen, Paul; Engram, Beverly; Cossins, Faye
AWWA CSC59679 "Cost Per Transaction: The Bottom Line for Kiosks, Automated Pay Stations or Any Customer Payment Option" Conference Proceeding by American Water Works Association, 04/07/2004 Talmadge, Deborah; Cullado, Regina
AWWA CSC59681 What Meter Works Best with Itron MVRS? - A Pilot Study in Radio Meter Reading Conference Proceeding by American Water Works Association, 04/07/2004 Dawson, Daniel K.
AWWA CSC59682 "It's Not a Fairy Tale" - How to Get Cinderella to the Ball Using Mobile Technology, The Glass Slipper Will Fit Everyone Conference Proceeding by American Water Works Association, 04/07/2004 Marquez, Theresa; Stern, Chris
AWWA CSC59656 Rewarding and Recognizing Employees - Performance is the Key Conference Proceeding by American Water Works Association, 04/07/2004 Angel, Fred O., Jr.
AWWA CSC59678 Generating New Revenues: Billing System Audits and Beyond Conference Proceeding by American Water Works Association, 04/07/2004 Swisher, Laura A.; Bulloch, William; Halleman, Mark
AWWA CSC59677 Beyond the Meter: United Water's LeakGuard& Program Conference Proceeding by American Water Works Association, 04/07/2004 Gradilone, Frank
AWWA CSC59673 Submetering and Billing Allocation - Water Savings and Other Issues Conference Proceeding by American Water Works Association, 04/07/2004 Bennett, Richard
AWWA CSC59674 Technology for Our Customer: Moving Toward the Future Conference Proceeding by American Water Works Association, 04/07/2004 Smith, Jane; Arn, Tom
AWWA CSC59675 Integrated Information Systems Conference Proceeding by American Water Works Association, 04/07/2004 Stevens, Geoffrey; Henderson, Elaine
AWWA CSC59676 Commercial Landscape Surveys - A New Standard of Excellence Conference Proceeding by American Water Works Association, 04/07/2004 Carney, Daniel R.
AWWA CSC59672 Blackout 2003 - a Customer Service Perspective Conference Proceeding by American Water Works Association, 04/07/2004 Strong, Bill C.; Hunter, Corrine R.